Designing for Belonging
Our StoryBoardingPass helps organizations and community builders design gatherings, programs, and systems that create real connection and last beyond a single moment.
Why we exist
Gathering humans is hard
Most of the time we design gatherings for a ‘feeling’.
We love feelings. But we also believe in field-tested frameworks developed from over 15 years of experience. Let’s use them together.
We are all craving connection
Don't let your event end up on Craigslists' Missed Connections, we believe in baking in a connection-first mindset from the very beginning.
You need your people
Those who host and build communities often don’t have one of their own. We’re here to change that. It’s part braintrust, part craft circle, come with your questions, and learn by doing.
If you build it, they will come is only half the story.
The people we work with come from different industries, career stages, and operate in different kinds of rooms. But they share one thing: they've spent their careers making people belong somewhere, and they've been largely doing it alone.
BoardingPass is built for them. The gatherers, the community builders, the hosts who have spent years making space for everyone else, and who are overdue for a room of their own.
Connection first.
We are a collective of seasoned experience designers, hospitality experts, and facilitators. Led by founder, Christina Hug, an internationally respected community builder and marketer, with over a decade of experience building and growing global communities in both the tech and creative industries.
We've worked with companies and organizations across North America and Europe. Organizations like: Mozilla, Intel, Mailchimp, CreativeMornings, Melia, Decelera Ventures, and McCormick’s.
Start Here
Not ready for a full program? Dip your toes in some of our other offerings!
The Newsletter
If you’re a community architect, experience designer, or someone who finds joy in crafting moments that bring people together, you’re in the right place.
In each issue, we share what we’re learning in real time — case studies from the field, tiny tactics that make a big difference, and the behind-the-scenes thinking that shapes the programs we’re building.
The Book Club
Not your typical book club. Designed specifically so that if you haven’t read the book you can still get something out of it. We think of it as a gentle, low-lift way to stay connected to the ideas that influence our work. Roughly each quarter we choose one book that has shaped (or challenged) the way we think.
Community Council is happening April 2027.
Get notified to join us in Normandy.
What People Are Saying
The effects of this experience will be felt throughout my team for a long time to come. If you have the chance to attend something run by Christina, don't even give it a second thought. Go. You'll be so much better for the experience.”
— Sarah Stockdale, Founder, Growclass"Christina has a way of making the world feel smaller and more connected through her remarkable ability to bring the right people and ideas into your path just when you need them."
— Ricard Garriga, Founder, Trioteca"Christina has a rare gift for facilitating meaningful experiences that not only elevate and connect those around her but also drive real, meaningful change for their businesses and lives. Her empathy, industry expertise, and strategic insight make her programs not just inspiring, but transformative."
— Katherine McDonald, Former COO, CreativeMornings